Delivery Information

We normally dispatch all the orders within 1-3 business days after payment has been finalized and confirmed, some spacial holiday's we might need more time, but we are sure to contact you right away and let you know regarding.

Free Shipping
is available for all international orders Worldwide, please note that we are using Thai Postal Air Mail services and tracking code is valid until parcel left Thailand border, further tracking information will not be available, the service is quite reliable and packages are always arriving to their destinations, however, average delivery time is 7 to 14 days, depends on the area of delivery, in some occasions it can take up to 21 days, so please in case you are waiting for your order to arrive, please allow it a bit more time.

Upgrading your shipping method to be use EMS, DHL or UPS shipping option is available as well, additional cost of $30US will grant you with accurate and most reliable tracking information together with fast shipping of about 4-7 days and even faster in most cases.

Please be aware that after parcel have been sent toanoi can't and will not hold reliable for any failed deliveries to destination if any, however, we will do all is in our power to help you track the package and insure all packages to arrive safely to your address. 

You may trace your order on-line from here  >> "trace your order"
You can check your order status by logging into your account from >> "My Account"

Please note that toanoi can not be responsible for the custom duties or import tariffs, taxes, fees or delays caused by customs.  

Please be aware that you might need to pay these additional charges when the package arrives your country depends on your country's regulations.